Terms & Conditions

TERMS AND CONDITIONS OF COMMISSIONING AND PHOTOGRAPHY FROM PRODUCT PHOTOGRAPHY DHAKA.

1. Terms and Definitions:

• Images include all kinds of media, like photos, digital scans, artwork, designs, paintings, or any other creative items used for reproduction.
• Reproduction means publishing or copying an image, fully or partially, whether original or edited. This includes printing, photography, illustrations, layouts, and many more.
• The Client refers to the individual or organization named on the invoice, regardless of whether the Client is acting on behalf of a third party.
• Product Photography Dhaka administers the licensing of all images and operates as a professional photography and retouching service provider in Bangladesh.
• These terms and conditions represent the entire agreement between Product Photography Dhaka and the Client. Any modifications or exceptions are valid only when agreed upon in writing and in advance.

2. Use and Reproduction:

• License Activation: The license to use the images becomes active only after full payment of the invoice is received. Images cannot be used until payment, including any late charges, is fully cleared. If images are used before payment, Product Photography Dhaka reserves the right to charge 50% of the original invoice amount (excluding expenses).
• Conditional Permission: Permission to use images may be granted before payment, but this will be revoked immediately if payment is not made within the specified timeframe on the invoice.
• Image Delivery: Completed images will be provided through the Product Photography Dhaka client portal. This portal is meant for delivering completed images after a project and is not an image storage library. Images will be removed from the portal one month after delivery.

3. Booking and Cancellation:

• Booking Confirmation: Once Product Photography Dhaka confirms a booking for a specific time and date, we reserve that slot exclusively for you and will not take on any other work during that time.
• Cancellation Policy: If a confirmed booking is canceled, a cancellation fee will apply as follows:
• Cancel within 10 business days of the booking date: 30% of the booked time rate will be charged.
• Cancel within less than 10 business days: 50% of the booked time rate will be charged.
• Cancel within less than 3 business days: 75% of the booked time rate will be charged. Additionally, any expenses already incurred for the project will be billed to the client.
• Photography Brief: Work will begin only after mutual agreement on a written or verbal brief provided by the client. If the brief is followed as agreed and the client later requests changes or rejects the images, any re-shoots will be chargeable. Be sure to clearly communicate your specific instructions for photographing your products to avoid any misunderstandings.

4. Payment Terms:

• Payment Terms: Our standard payment terms follow You have to pay 50% before the photoshoot and 50% after the photoshoot. For new clients, Product Photography Dhaka reserves the right to request full payment before delivering the final images.
• Late Payments: If payment is not made within the agreed timeframe, Product Photography Dhaka may cancel any agreement, claim damages, or charge statutory interest for late payments.
• Administrative Fees: A non-refundable fee of BDT… will be applied for each account reminder, duplicate invoice, or any extra communication needed to recover overdue payments.
• Applicable Taxes: All prices are subject to VAT as per the prevailing rates.

5. Making Payment:

At Product Photography Dhaka, our payment terms are set to 30 days unless otherwise agreed upon in writing. For new clients, we may require full payment before delivering the images.

We prefer payment bank transfer (BACS); bank details will be provided on the invoice. Cheque payments are also accepted and should be made payable to "Product Photography Dhaka."

Please note that proof of postage for cheque payments does not guarantee receipt. We recommend using a payment method that provides proof of delivery.

6. Liability and Indemnity:

• Liability: While Product Photography Dhaka takes great care in its services, we are not responsible for any loss or damage experienced by the client or third parties from the use or reproduction of any images provided.
• Client Responsibility: The client agrees to take full responsibility for ensuring proper reproduction rights for any images supplied. Product Photography Dhaka is not liable for claims, damages, or costs arising from unauthorized use.
• Insurance for Products: Product Photography Dhaka does not provide insurance for client products while they are at our studio. Clients are advised to arrange their insurance if needed.
• Transit Insurance: Products sent to or from our studio should be insured by the courier handling the delivery. It is the client's responsibility to ensure adequate coverage. Product Photography Dhaka is not liable for any loss or damage during transit.

7. Applicable Law:

• Legal Jurisdiction: This agreement is governed by International Law, and any disputes will be handled under the jurisdiction of International courts.
• Changes to Terms: Any changes to these terms and conditions must be agreed upon in writing by both Product Photography Dhaka and the client to be valid.
• Email Agreements: Email communications are legally binding unless the client explicitly requests to use hardcopy documents for all agreements and contracts.

8. Copyright and Ownership of Materials:

• Copyright: The full copyright of all images always belongs to Product Photography Dhaka, worldwide.
• Ownership: All images remain the property of Product Photography Dhaka at all times.
• Usage License: Images are licensed for use for 12 months. Continued use after this period may incur additional charges.
• Image Storage: Final images are stored for months from the delivery date. After this time, Product Photography Dhaka may permanently delete all image files.

9. Client Confidentiality:

Product Photography Dhaka values your privacy and ensures that all information shared with us for photography projects remains confidential. We will not disclose or use this information for any purpose other than what is necessary to complete your project successfully.